Terms & Conditions

Treatments are only for clients aged 18 and over. You may be asked for proof of age.

Every new treatment starts with a face-to-face consultation, charged at £100. Libbie will discuss your medical history, goals and options, and agree a plan with you. You will be given time to decide, with no pressure to go ahead. Treatment is only given if it is suitable and safe for you, and Libbie may decline to treat if it is not in your best interests.

Please give full and accurate details of your health, medications and allergies, and tell us about any changes before each appointment. This is essential for your safety.

Payment is due on the day of treatment. We accept cash and cards. Prices are shown on each treatment page and may change; the price confirmed at your booking applies. To receive the lower course price, a course of treatment must be paid in full at the first session. Otherwise, each session is paid for as you go at the standard single-treatment price.

Where a review appointment is part of your treatment, it is included in the treatment price.

Please give at least 48 hours' notice if you need to cancel or move your appointment. Late cancellations or missed appointments will be charged £50.

Everyone responds differently to treatment, so results cannot be guaranteed. Libbie will explain the expected results, risks and possible side effects before you consent to treatment.

Please follow the aftercare advice you are given. If you have any concerns after treatment, contact Libbie on WhatsApp 07974 345 457 or at info@libbiewallace.co.uk.

If you are unhappy with any part of your care, please contact Libbie directly on WhatsApp 07974 345 457 or at info@libbiewallace.co.uk, and your concern will be listened to and responded to promptly.

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